Respected users:

Thank you for your inquiry or purchase - TENON(BEIJING)EQUPMENT CO.,LTD. products. In order to protect your legitimate rights and interests and equipment life, please read the user manual carefully before using our company's products. Here is the service information you most concerned about, and you will get considerate service. This manual provides a detailed specification for the scope, responsibility and charge of paid services for the free service. Please supervise the quality of our service.

Li Jiang Teng

- note:

1, pre-sale service: please purchase or update the insulating glass production line and communicate with our sales leaders in each area. We will cooperate with every customer to achieve the best production line configuration.

2, sale in service: please timely prepare for your arrival before receiving the new equipment, and contact with the sales person in charge and the customer service leader, arrange the electricity, gas, water and trial material in time, and configure the personnel well.

3, after service: please cooperate with the training of the use and maintenance personnel in the process of installation of the equipment. In the installation and use of equipment in the installation and use of problems, please contact with our sales officer and customer service officer in time and feedback in writing.

Service commitment and service mode

After-sales service hotline After-sales service minister: Zhang Zhanyong13341003334 80529798-611

We provide remote technical support. You can call for advice. The staff on duty in the customer service department will provide technical answers (8:30 a.m. -6:30 p.m. on weekdays). For users who cannot be troubleshooting by remote technical support, technicians will be dispatched to the user's site for troubleshooting as required by the user.

After-sales service to the customer support department or specific service person in charge, will get timely processing plan.

accessories support field manager:13240167880/010-80529275-611

complaint hotline ma yuejun:010-80529275-666

Li Jiang Teng